4Cs

Corporate responsibility

Our approach to Corporate Responsibility is simple and straightforward: serve and invest in our colleagues, customers and communities and be a good neighbour. We believe by creating the right culture for our Colleagues, and giving them the right tools to do their job, they will do more for our Customers, enabling us to grow the Company profitably and sustainably and allowing us to invest in the Communities we serve.

Our 4Cs

All of our actions are based on our 4Cs way of working. We focus on getting it right for our Colleagues, Customers, Company and Community.

Colleagues: We continually invest in supporting our colleagues and act on their feedback

Customers: Our digitally focused business is built for the way customers want to buy and manage their insurance

Company: Our data, technology and digital capability supports our future growth and continued success

Community: We take our 4Cs full circle by investing in and playing an active part in our local communities