Since we sold our first policy 20 years ago Hastings has become one of the fastest growing general insurance providers in the UK. We are proud to now have over 2.6 million live customer policies and to employ over 3,100 colleagues across sites in Bexhill, Leicester, London and Gibraltar.
We are committed to doing the right thing for our colleagues, customers, company and community - that's why we stand out and why we have maintained our momentum of profitable, sustained growth.
We have a straightforward approach, to provide our UK car, van, bike and home insurance customers with great service and straightforward products at competitive prices, however they choose to interact with us.
Around 90% of policies are directly underwritten by its Gibraltar based insurer, Advantage Insurance Company Limited.
The Group operates as an integrated insurance provider with two businesses. The Group’s Retail business, Hastings Insurance Services Limited, is responsible for the end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships. The Group’s Underwriting business, Advantage Insurance Company Limited, engages in risk selection, underlying technical pricing, reserving and claims handling.
Retail is supported by, and benefits from, Underwriting’s prudent approach to risk and reserving and also benefits from the Group’s panel of insurance partners who provide additional underwriting capacity. The Group’s integrated model deliberately separates underlying product manufacturing from its distribution.